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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Gustafson

October 2, 2026

5  out of  5
rating by Ryan Gustafson
"Matt’s office is always so helpful and patient with all my questions. I would recommend them 100%."
We responded:
"Ryan, thanks for putting in a good word for our office! We're happy to hear that our team has been helpful and patient with your questions. If you ever need assistance with your insurance, feel free to reach out. "
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james spencer

September 22, 2026

4  out of  5
rating by james spencer
"These folks are great and very informative concerning the needs you have. Kimber has always been a pleasure to work with. Need more of folks like her in the service/sales industry."
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Nora shangreaux Scott

September 17, 2026

5  out of  5
rating by Nora shangreaux Scott
"I am extremely satisfied with my SF agent! Matt is so responsive and the office folks are always helpful & willing to provide information or assistance any time we reach out."
We responded:
"Hi Nora, it means a lot to hear that our team has been there for you whenever you’ve needed a hand. We’re happy we’ve been able to make things easier along the way. Thank you for choosing our agency and continuing to trust us with your insurance!"
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Garry Whiteley

September 2, 2026

5  out of  5
rating by Garry Whiteley
"I have worked with Matt and Kimber for probably a decade across dozens of policies. They always give fast amazing service and reach out annually to review my policies with me. The premiums and also very competitive with strong coverage."
We responded:
"Garry, thank you for sticking with us for so many years! It means a lot to know our team has continued to provide the fast, attentive service you’ve come to count on while also helping you feel good about your coverage and premiums. We truly value your continued trust in our team. If you ever have questions or want to review your policies, we’re always here to help!"
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Sharie Flanagan

September 1, 2026

5  out of  5
rating by Sharie Flanagan
"I was shopping insurance providers and found Matt Inama on line. I called and spoke with Kimber - she was amazing! She answered all my questions, and she was so polite and professional. I highly recommend this agency and Kimber - very organized, and professional - overall it was a great experience!"
We responded:
" Sharie- thank you for your wonderful feedback and for choosing us during your search for insurance providers. We're thrilled to hear about your positive experience with Kimber. Your recommendation means a lot to us. We look forward to serving you in the future!
"
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Bobbie Metzger

September 1, 2026

5  out of  5
rating by Bobbie Metzger
"We've been with State Farm for all our insurance needs. They have seen us through a catastrophic wildfire in 2013. We were treated fairness with kindness and compassion. I highly recommend State Farm, our agent Matt Inama and his Black Forest has been awesome."
We responded:
"Bobbie, we appreciate you sharing your experience and for your recommendation. It’s truly heartening to know that our team was able to support you with kindness and compassion during such a challenging time. We are sincerely grateful to be your choice for all your insurance needs and want you to know that we are here for you whenever you need assistance."
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terry smith

August 12, 2026

5  out of  5
rating by terry smith
"I returned to Matt because of his staff and local business"
We responded:
"Terry, coming back to our agency is a compliment we truly value! We’re pleased our local team and personal approach gave you a reason to return. Thank you for choosing us again and for taking the time to share your experience!"
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Lucas Mccoy

August 11, 2026

5  out of  5
rating by Lucas Mccoy
"I recently switched to Matt's services from a referral by a trusted friend. The amount of savings Matt and his team provided for the same coverage was an eye opener. These guys are here to take care of you, not rob your pockets."
We responded:
"Lucas, thanks so much for sharing your experience with our agency. It's great to hear that the referral led to significant savings while maintaining your coverage. Our team is dedicated to providing value and ensuring your insurance needs are met. If you ever have any questions or need assistance, feel free to reach out."
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Anna

August 11, 2026

5  out of  5
rating by Anna
"Matt and his team are great to work with. They saved us over 3k a year. It's worth giving them a call to see what they can do for you."
We responded:
"Anna, saving over $3,000 a year is definitely worth celebrating! The team will be thrilled to know they were able to make such a meaningful difference for you. We’re grateful you took the time to share your experience and recommend our team. Thanks for trusting us with your coverage!"
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K A

August 5, 2026

5  out of  5
rating by K A
"Kimber was great to work with and I would highly reccomend her !"
We responded:
"Recommendation from you means so much! Thank you for choosing us!"
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Debi Schrag

August 3, 2026

5  out of  5
rating by Debi Schrag
"Matt is a great guy, very personable. He's more concerned about doing what benefits his clients than he is with just trying to make a sale. We'll continue to stay with State Farm because of Matt."
We responded:
"What a wonderful review to receive, Debi! We’re thrilled to hear that our team's dedication and commitment to helping customers feel valued has stood out throughout your experience. Thank you for continuing to trust our team—we look forward to being here for whatever comes next."
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Danny Compton

August 3, 2026

5  out of  5
rating by Danny Compton
"Matt and his team are top notch. I've been using them for almost 10 years now and can't imagine going away"
We responded:
"What an amazing milestone, Danny! Having the opportunity to serve you and your insurance needs for the past 10 years is something our team deeply values. We’re grateful for your recommendation and are excited to continue being here to protect what matters most to you."
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Amy Salve

August 3, 2026

5  out of  5
rating by Amy Salve
"Matt Inama's State Farm team was able to get us an amazing bundle rate for our auto and homeowners insurance. We are so happy with this!"
We responded:
"Amy, it's wonderful to hear! We're thrilled to know that our team successfully secured an excellent bundle rate for your auto and homeowners insurance. If you have any questions or need additional assistance with your coverage, please don't hesitate to contact us."
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Chris Crider

July 31, 2026

5  out of  5
rating by Chris Crider
"I’ve had the pleasure of working professionally with Matt Inama’s State Farm office for years, helping many of their clients with hail damage claims and roof replacements. Matt and his team—Kimber, Rachael, and Micah—consistently go above and beyond to take care of their customers.

If you live in the Black Forest or Colorado Springs area, especially in a high wildfire-risk zone, Matt’s knowledge and experience are second to none. His office is responsive, honest, and truly puts clients first. It’s refreshing to work alongside an insurance agency that genuinely cares about doing what’s best for the people they serve.

I highly recommend Matt and his team for anyone looking for outstanding service and expert insurance guidance."
We responded:
"Thank you, Chris, for your thoughtful recommendation and for sharing your experience with our agency. It's great to hear that our team, including Kimber, Rachael, and Micah, has been able to support you and our clients effectively, especially with hail damage claims and roof replacements. We truly value the collaboration and are committed to providing expert insurance guidance to the Black Forest and Colorado Springs communities. If there's ever anything more we can do to assist, please don't hesitate to reach out."
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Kellen

July 30, 2026

5  out of  5
rating by Kellen
"Matt and his team are very helpful. They seem to really care for their customers."
We responded:
"Kellen, it is truly pleasing to hear that you find our team to be both helpful and caring. We strive to provide the best support possible. If you ever have any questions or require assistance regarding your insurance coverage, please do not hesitate to reach out to us. We are here to help you with any concerns you may have."
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Bruno Nicoletti

July 30, 2026

5  out of  5
rating by Bruno Nicoletti
"Matt is the best. Always one call away. Great Guy too!"
We responded:
"Bruno, it's wonderful to know that you find our team accessible and helpful. Our team is always here to assist with your insurance needs, so please feel free to reach out anytime."
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Mekella Butterfield

March 15, 2026

5  out of  5
rating by Mekella Butterfield
"I absolutely recommend Matt Inama! Everyone at this office is so kind and welcoming. Both Matt and Micah were so helpful. They made everything very simple and they were quick to answer any questions we had."
We responded:
"Thank you, Mekella, for recommending us! We're glad to hear that we were able to assist you and make things simple. Your feedback means a lot to our team."
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Theresa Strader

January 30, 2026

5  out of  5
rating by Theresa Strader
"Matt and Micah were so incredibly helpful getting our homeowners insurance price cut way down to something much more manageable for our family. They are VERY responsive, don't rush, and are all around a wonderful group of people to work with!"
We responded:
"Thank you, Theresa, for your kind words! We're glad we could assist in making your homeowners insurance more manageable. It's great to hear that you found our team responsive and easy to work with. "
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Catherine Reed

January 27, 2026

5  out of  5
rating by Catherine Reed
"He was very helpful getting us switched over to StateFarm same day"
We responded:
"Thank you, Catherine, for sharing your experience. I'm glad we could assist you with a smooth transition to State Farm on the same day. If you need anything else, feel free to reach out."
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Pam Ostovar

January 17, 2026

5  out of  5
rating by Pam Ostovar
"I am a caregiver of a man who visited Kimber a few days ago. Kimber was knowledgeable, patient and fun to work with. I truly appreciated her going above and beyond to consolidate everything. Thank you, Kimber!!!"
We responded:
"Thank you, Pam, for sharing your experience. We're glad to hear that Kimber was knowledgeable, patient, and fun to work with, and that she went above and beyond to help consolidate everything. Your feedback is greatly appreciated. "
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Matthew Zbiegien

November 12, 2025

5  out of  5
rating by Matthew Zbiegien
"I highly recommend working with Matt and his office, he is a fantastic agent!"
We responded:
"We truly appreciate you taking the time to share your feedback! Knowing we hit the mark for you is the best reward for our team, and we look forward to serving you again.
"
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Rob Eicher

July 30, 2025

5  out of  5
rating by Rob Eicher
"Matt & his team do a great job of understanding what families need, and providing insurance that fits the budget. I highly recommend!"
We responded:
"Thank you, Rob, for your recommendation and for highlighting our efforts to understand and meet the needs of families. It's great to know that our approach to providing budget-friendly insurance is appreciated. We look forward to continuing to serve you and your family."
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Eliana Bryant

April 30, 2025

5  out of  5
rating by Eliana Bryant
"I’ve been with State Farm for 7 years and I will not change to any other insurances. Matt and Kimber are so helpful and understanding and willing to work with you! I’ve never met another insurance company who cares as much as they do. Thank you Matt and Kimber for everything that you do!"
We responded:
"Thank you, Eliana, for your kind words and for being with us for 7 years. We're glad to hear that Matt and Kimber have been able to assist you and that you feel well taken care of. We appreciate your trust and look forward to continuing to serve you."
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starla quinn

March 8, 2025

5  out of  5
rating by starla quinn
"Very kind very professional and helpful"
We responded:
"Thank you, Starla, for your kind review! We're glad you found our service helpful and professional. Your feedback inspires us to keep delivering excellent service. We look forward to assisting you again!"
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Lisa R Baker

January 30, 2025

5  out of  5
rating by Lisa R Baker
"My husband and I have been with State Farm for several years but recently moved our policy over to Matt Inama after making several changes due to adding a removing several vehicles in a very short time and getting our billing really messed up. Matt was able to help us sort everything out and get us back on track, which alone would have made a 5+ star review for Matt, but he didn't stop there!

This last weekend I texted Matt because my daughter got herself into a situation where she needed to policy on her car on a Saturday so she could drive herself home from another state. We looked online for short term policies and decided the best bet was to add her to our policy and get her home. I was hesitant to text Matt on a Saturday but I'm so thankful I did. Matt didn't hesitate to jump in and get us set up with a policy that not only was last minute, but was extremely affordable. He emailed us the proof of insurance and acted like it was just another day at the office.

Thank you Matt, you have no idea how greatful we are for this act of kindness. I have no idea what you were in the middle of or what you set aside to help us, but ultimately bringing our daughter home safely is exactly what you did!"
We responded:
"Thank you for sharing your experience. I'm delighted to hear that our team was able to assist you and your family so effectively with your vehicle insurance. Your kind words and appreciation mean a lot to us. "