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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thatyane Araujo

June 10, 2024

1  out of  5 rating by Thatyane Araujo
"Terrible customer service (whenever you get lucky and they answer the phone). Even when they are wrong, they don't apologize!!!!!"
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Brandon “CaptBruno” Sloan

May 16, 2024

5  out of  5 rating by Brandon “CaptBruno” Sloan
"Matt is a wonderful man and his staff including Kimber are all very kind and responsive getting me quotes for both Auto/Home/and Umbrella! Not only did they beat their competitors out of the water but they were thorough and advised me for what my personally needs would be here in Colorado. If you are looking for A++ care and insurance here in Monument go with Matt! You won’t regret it!!"
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isaac weigelt

March 11, 2024

5  out of  5 rating by isaac weigelt
"Kimber over there has been great! Has taken care of our insurance needs every step of the way."
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Home Nguyen

March 5, 2024

5  out of  5 rating by Home Nguyen
"Very good. Thank you."
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Dale Gardner

February 26, 2024

5  out of  5 rating by Dale Gardner
"Nya was a tremendous help to me when I needed to get auto insurance. ASAP. She showed great patience when I had to call her back a few times with more questions. I’m very happy with my choice of auto insurers."
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Pamela Mercer

February 26, 2024

5  out of  5 rating by Pamela Mercer
"I was very impressed with Nya, she's fast and efficient. Checked all the boxes I needed and saved me money. Awesome"
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February 20, 2024

5  out of  5 rating by Sapata
"Great place and company to be insured through. They worked with me and ended up saving me money in the end. Highly recommend!!!"
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February 15, 2024

5  out of  5 rating by Michael
"Cierra has been wonderful to work with on the service/sales team. Nothing but excellent service from this team 💪"
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February 10, 2024

5  out of  5 rating by Sarah
"I had a customer service problem at first, but it was quickly resolved and handled very professionally. We did get insurance with Matt and hope to build our professional relationship."
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Alex Mullennix

February 6, 2024

5  out of  5 rating by Alex Mullennix
"I went through the process of setting up my first Insurance policy with Kenny and he was accommodating to my time and very nice helping me over the phone 👍"
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brandy frank

January 24, 2024

5  out of  5 rating by brandy frank
"10/10 recommend Johns office! Kenneth is fast and efficient! They take the adulting out of switching insurances or updating your current policies!"
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Sam Stevens

January 23, 2024

5  out of  5 rating by Sam Stevens
"I've been with a few different insurance companies over the years as I've moved or got a new vehicles and shopped around for lower rates. Matt and his team have been nothing but helpful, and have given me a lot of good information as far as things I could change to either increase my overall coverage or otherwise save money. This is the first insurance company that I have been with that has reached out to me as far as setting up a face-to-face meeting to go over my policy and any changes I would like to make or any changes that could potentially benefit me over time. 100% would recommend to anybody in the area looking for good insurance that is also affordable."
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Fredric Maxwell

January 16, 2024

5  out of  5 rating by Fredric Maxwell
"Matt was very helpful and willing to spend plenty of time going over my accounts."
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Betty Pruitt

January 12, 2024

5  out of  5 rating by Betty Pruitt
"I went in just doing a quote and ended up saving over $120 a month and it even includes a renter’s policy. The agent was very knowledgeable and more than helpful. I would recommend this agency 100%."
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Jose Villavicencio

January 11, 2024

1  out of  5 rating by Jose Villavicencio
"I had a meeting with Matt Inama. He was not prepared for the meeting and filled out the paperwork wrong. I found out by calling his office. Then he got angry with me and told me if I couldn't afford to lose some money, I shouldn't be working with him. I chose to switch agents way happier with my new agent. She is very knowledgeable and has enough staff to answer any questions I need. Very happy I got a new agent that knows what they are doing. And communicates with her staff."
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Chris Smith

December 29, 2023

5  out of  5 rating by Chris Smith
"There are good agents and then there are great agents. Matt and his team have always taken excellent care of me and my family. We came over to State Farm years ago and it have not even considered leaving, because of how wonderful his agency is. Highly recommend!"
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Tristin Ford-Dykman

December 7, 2023

5  out of  5 rating by Tristin Ford-Dykman
"I had Kenny help me out with getting my policy going the guy was extremely informative and easy to work with definitely helped make my decision on switching over an easy one"
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Mandy Brown

November 16, 2023

5  out of  5 rating by Mandy Brown
"Matt has been so helpful in getting me what with my insurance needs. Highly recommend"
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Theresa Rust

September 19, 2023

5  out of  5 rating by Theresa Rust
"Matt has always been very professional and kind to me and my husband. He helped us find WAY better savings then we already had, just by doing our regular yearly account review."
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Michelle Buchanan

July 26, 2023

5  out of  5 rating by Michelle Buchanan
"Matt and team were helpful when I transitioned from a previous provider to help me establish appropriate coverages. Matt also exceeded expectations when helping me through some unexpected situations. It’s nice to have a dedicated and knowledgeable team to reach out to with questions."
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Jared Anderson

June 17, 2023

5  out of  5 rating by Jared Anderson
"This guy goes the extra mile. Went to his vehicle from a track meet on a Saturday when the dealership wouldn’t let me off the lot without a ID card w VIN on it. Got me all taken care of. He’s a winner all the way around"
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JD Guckenburg

May 26, 2023

5  out of  5 rating by JD Guckenburg
"Matt and his staff are great. Very responsive to calls and emails. When I had a claim they made sure we were taken care of by the outside company. I highly recommend them. Prices for auto and home are super too. Much cheaper than USAA."
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Adriana Ramos

May 18, 2023

5  out of  5 rating by Adriana Ramos
"Great service!! Always helping me find ways to save a bit on my monthly premium."
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Joyce Dumler

April 17, 2023

5  out of  5 rating by Joyce Dumler
"We’ve always had excellent personal service from Matt, Karma and their staff. We are grateful to have them in Black Forest. Would recommend them to anyone."
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Kimberly Mestas

March 21, 2023

1  out of  5 rating by Kimberly Mestas
"Matt has always been very helpful and understanding. Unfortunately there was a miscommunication about where to send my beacon for the drive safe and save and it was not received at the correct address which then removed my discount. I spoke to Theresa who was extremely rude and was placing blame on me because I hadn’t called because I hadn’t received it at the correct address. Well life gets crazy and I don’t have all the time in the world to track it down, I tried to explain my side and she was very condescending. I asked her to please not speak to me in that way and asked for a manager and she hung up on me. I have been with State Farm for many years now and have never been talked to that way. Kimber and Matt have always been so kind and helpful and always try to help, so this was a very different and upsetting experience with Theresa. Asking for a supervisor and to not be talked down to as a customer does not warrant being hung up on."